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Immerss

We improve sales conversions by 20x and increase order values by 40% for brands and retailers
Dallas

About Immerss

Immerss stands at the forefront of the live commerce revolution, transforming online shopping into an interactive experience that significantly lifts engagement and increases sales conversions. Our platform seamlessly bridges the gap between buyers and sellers through real-time interaction, capitalizing on peak buyer interest. More than just connecting parties, Immerss provides sellers with deep insights into consumer behavior, enabling them to drive sales and cultivate a deeper understanding of their customers. In the realm of sales enablement, Immerss is a powerful catalyst for change.

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Problem statement

Immerss addresses the critical challenge of suboptimal online sales conversion rates that plague brands and retailers, which hover around 1%. In an era where eCommerce is experiencing exponential growth, amplifying these conversion rates is a necessity for business success. Our platform revolutionizes the e-shopping landscape with AI-powered live chat, 1-1 guided shopping experiences and live shopping events, dramatically boosting conversion rates by up to 20 times. This not only elevates sales figures but also ensures a distinctive and engaging shopping journey for customers.

Traction information

We currently serve 7 paying customers with high success and stickiness. Our client's ROI on the Immerss spend varies from 10x to 20x return on the investment. We initiated promising pilot programs with a few major corporations, paving the way for rapid expansion. We are estimating 20k MRR by the end of 2024, a 300% increase the last 4 months.

We are proud to be acknowledged as a prominent leader in the live commerce sector and have recently been mentioned by Gartner and honored by CB Insights as one of the top 100 most innovative retail platforms.

Milestones

September 2024

Launched AI-Powered Live Chat

12-months of development was completed to launch our AI-powered live chat solution.

February 2024

Signed Radley London

Radley London signed a 12 month agreement using both 1-1 virtual shopping and 1-Many livestream shopping

October 2023

Signed up Apple of South Africa as a new account

Signed up iStore of South Africa franchise for a pilot program, our largest client to date.

December 2022

Client acquisition

Signed up 15 new clients that are still using the platform

July 2022

Learned how not to waste money on wrong marketing initiatives

We spent a significant portion of funding trying various 3rd party services in sales and marketing. Failed on most of them.

May 2022

Product validation and recognition

Recognized as a top platfrom in our category by Gartner and CB Insights.

September 2021

First significant outside investment

Raised $1.1m. The majority came from our MVP customer - Muse Family Office

August 2021

Scalable SaaS

Developed a fully scalable SaaS platform based on the MVP client and added design partners.

May 2020

Successful MVP

Took the client through the pandemic with a banging success. They are customers for life. https://www.immerss.live/case-study-lucchese

July 2019

Signed up first MVP customer

Took over the business at the beginning of 2019, pivoted the product roadmap, and signed the first ICP.

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Funding

Currently raising capital

$0
committed
$2,000,000
round goal
Total raised to date:$1,300,000

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